Privacy Policy

This Privacy Policy describes how Dive Blu Monopoli, VAT No. IT04712090721, with operational headquarters at Via Aldo Moro 67/10, 70043 Monopoli (BA), Italy, email info@diveblumonopoli.com, telephone +39 346 734 4563, collects, uses and protects the personal data of users who visit the website www.diveblumonopoli.com and use the related online services.

This notice is provided pursuant to EU Regulation 2016/679, known as the GDPR, and the applicable Italian legislation on the protection of personal data.

1. Data Controller

The Data Controller of personal data is:

Dive Blu Monopoli
VAT No.: IT04712090721
Operational headquarters: Via Aldo Moro 67/10, 70043 Monopoli (BA), Italy
Email: info@diveblumonopoli.com
Telephone: +39 346 734 4563

For any request relating to the processing of personal data, the user may contact the Data Controller at the email address indicated above.

2. Types of Data Collected

The following personal data may be collected through the website:

• identification data, such as name and surname;

• contact details, such as email address and telephone number;

• data voluntarily entered in contact or information request forms;

• data relating to bookings for dives, experiences, courses or services;

• any information useful for managing the requested activity, such as experience level, certifications held, date of the last dive, need for equipment or specific requests;

• technical browsing data, such as IP address, device type, browser used, pages visited and anonymous or aggregated statistical data;

• data relating to online payments, managed through authorised third-party platforms and providers.

Any data relating to health status, physical fitness or medical conditions relevant to scuba diving activities will only be collected when necessary for safety reasons and to assess the possibility of participating in the requested activities, in compliance with applicable legislation.

3. Purposes of Processing

The personal data collected is used for the following purposes:

• to respond to requests sent through contact forms;

• to manage bookings, information, confirmations and communications relating to dives, courses, experiences and services;

• to organise scuba diving activities and verify minimum participation requirements;

• to manage any online payments, deposits or balances;

• to send operational communications relating to the booking, such as confirmations, reminders, changes, cancellations or weather and sea condition updates;

• to improve the functioning of the website and the browsing experience;

• to comply with administrative, tax, accounting or legal obligations;

• to protect the safety of participants and staff during the activities;

• subject to consent, to send any promotional communications, updates or informational content.

4. Legal Basis for Processing

The processing of data is based on one or more of the following legal bases:

• performance of pre-contractual or contractual measures requested by the user;

• the user’s express consent, for example for sending requests through forms or receiving promotional communications;

• compliance with legal obligations;

• the legitimate interest of the Data Controller in managing the website, ensuring the safety of activities, preventing abuse and protecting its rights;

• the need to ensure the safety of participants in relation to sports and scuba diving activities.

5. Processing Methods

Personal data is processed using IT, electronic and, where necessary, paper-based tools, adopting appropriate technical and organisational measures to protect it from unauthorised access, loss, misuse, disclosure or modification.

Access to data is limited to authorised personnel and to parties who collaborate with Dive Blu Monopoli for the management of the website, bookings, payments, communications and requested services.

6. Third-Party Services and Providers

The website may use third-party services for the proper functioning of online activities, including:

• the Wix Studio/Wix platform for the management of the website, forms, automations and bookings;

• online payment systems, where activated;

• analytics and statistics tools, such as Google Analytics;

• indexing and monitoring tools, such as Google Search Console;

• communication services, such as email, WhatsApp or links to external platforms;

• Google services, including Google Maps and Google Business Profile.

These providers may process certain personal data according to their respective privacy policies and as data processors or independent data controllers, depending on the service provided.

7. Transfer of Data Outside the European Union

Some services used by the website may involve the transfer or processing of data outside the European Economic Area. In such cases, the transfer takes place in compliance with the safeguards provided by the GDPR, such as standard contractual clauses, adequacy decisions or other measures provided for by applicable legislation.

8. Data Retention

Personal data is retained for the time necessary to achieve the purposes for which it was collected.

In particular:

• data sent through contact forms is retained for the time necessary to manage the request;

• data relating to bookings, courses, payments and services may be retained for administrative, tax and accounting purposes in accordance with the periods provided for by law;

• data used for promotional communications is retained until consent is withdrawn;

• technical and statistical data is retained according to the settings of the tools used.

9. Disclosure of Data

Personal data will not be sold or transferred to third parties for commercial purposes.

It may be disclosed to:

• collaborators and authorised personnel of Dive Blu Monopoli;

• instructors, guides or operators involved in the booked activity;

• technical and digital providers;

• payment providers;

• tax, administrative or legal consultants;

• competent authorities, where required by law.

10. User Rights

Within the limits provided for by law, the user may exercise the following rights:

• the right to access their personal data;

• the right to rectify inaccurate data;

• the right to erasure of data;

• the right to restriction of processing;

• the right to object to processing;

• the right to data portability;

• the right to withdraw consent given;

• the right to lodge a complaint with the Italian Data Protection Authority.

To exercise their rights, the user may write to:

info@diveblumonopoli.com

11. Cookies and Tracking Tools

The website may use technical, statistical and, subject to consent, marketing cookies or similar tools.

For more information on the use of cookies, their purposes and how consent is managed, the user may consult the website’s Cookie Policy.

12. Links to External Websites

The website may contain links to external platforms, such as social networks, WhatsApp, Google Maps, booking systems or other third-party services.

Dive Blu Monopoli is not responsible for the processing of personal data carried out by such external parties. Users are invited to consult their respective privacy policies.

13. Changes to this Privacy Policy

Dive Blu Monopoli reserves the right to modify or update this Privacy Policy at any time, including following regulatory, technical or organisational changes.

Any changes will be published on this page with the date of the latest update.

14. Contacts

For any question relating to this Privacy Policy or the processing of personal data, it is possible to contact:

Dive Blu Monopoli
Email: info@diveblumonopoli.com
Telephone: +39 346 734 4563
Operational headquarters: Via Aldo Moro 67/10, 70043 Monopoli (BA), Italy